Support

We're here to help. Reach out anytime and we'll get back to you within 24 to 48 hours.

Get in touch

Have a question, found a bug, or want to share feedback? Send us an email and we'll respond as soon as possible.

Email support@travelle.app

Typical response time: 24 to 48 hours

Frequently Asked Questions

How does AI trip planning work?

Tell Travelle where you want to go, when, and a bit about your style. Our AI generates a full itinerary with restaurants, activities, and timing in seconds. You can edit, refine, or chat with the AI to adjust your plan anytime.

How do I invite friends to a trip?

Open the trip, tap the members icon, and tap Share Link. Send the link to anyone. They don't need the app to view it. They can join with one tap if they have Travelle installed.

How do I split expenses?

On any trip, switch to the Expenses tab and tap the + button. Add the amount, who paid, and how to split it. Travelle automatically calculates who owes what across the entire trip.

How do I cancel my subscription?

Subscriptions are managed through your device's app store:

  • iOS: Settings → Apple ID → Subscriptions → Travelle → Cancel
  • Android: Google Play Store → Payments & subscriptions → Subscriptions → Travelle → Cancel

How do I delete my account?

You can delete your account directly from inside the app: go to Settings → Account → Delete Account, confirm, and your account along with all associated data will be removed immediately. See our Delete Account page for what gets deleted and what may be retained.

The AI generated something wrong. What do I do?

AI suggestions are a starting point, not the final word. You can edit any activity, regenerate days, or chat with the AI to refine. Please verify all bookings, opening hours, and travel details independently before your trip.

Is my data safe?

Yes. Your data is encrypted in transit, stored securely, and never sold. We only use it to power Travelle's features. Read our Privacy Policy for full details on what we collect and how it's used.

Is Travelle available on Android?

Travelle is currently available on iOS. Android support is on our roadmap.

Still need help?

If your question isn't answered above, email us at support@travelle.app. Please include your account email and a description of your issue. If reporting a bug, screenshots and the device/OS version are helpful.

Legal & Account

About

Travelle is built by Brezza Labs LLC.
support@travelle.app